
HelloTeams Mobile with SMS
Call and Text from One Microsoft Teams Number
All-in-one voice and messaging—no switching apps, no extra tools.
HelloTeams Mobile turns Teams into a unified hub for SMS, MMS, and voice calls using your virtual mobile number.
- Inbound Calls: Receive calls in Teams
- Outbound Calls: Call from your Teams number
- SMS & MMS Messaging: Text, share media, and track replies—all within Teams
Built for mobile teams, frontline workers, and client-facing pros who need fast, compliant, and flexible comms.
Powering 27M+ minutes/month for 500+ companies, across 35+ regions worldwide










































NO EXTRA APPS, JUST TEAMS
Native Teams Experience, Zero Hassle
Built for Microsoft Teams, this solution works where your team already does. No new platforms, no learning curves—just instant communication from a single, secure hub.
Secure Access Made Effortless
Powered by Microsoft Entra ID and Teams Single Sign-On to keep your messages protected—without slowing you down. One click connects your team securely, so they can focus on customers, not credentials.

Manage Conversations Your Way
Whether you’re working privately or as a team, access SMS in Teams your way.
- Pin for Quick Access: Add SMS to your Teams sidebar for one-click access.
- Personal Inbox: Use a dedicated number for private, one-to-one chats.
- Shared Inbox: Route messages to a team channel so everyone stays in the loop.
Stay Notified, Wherever You Are
Get real-time SMS alerts and respond instantly from your Microsoft Teams desktop or mobile app. Whether you're in the office or on the go, stay responsive without switching tools.

Multimedia Messaging That Works Anywhere
Send and receive images, PDFs, and more—all from your virtual number inside Teams. Go beyond plain text to deliver richer, clearer conversations with customers.

Schedule Now, Send Later
Plan ahead with scheduled SMS delivery. Reach your customers at the right time—even when you're offline. Perfect for reminders, updates, or follow-ups.

True SMS Conversations, Not Just Messages
Turn one-way texts into two-way conversations. Replies stay threaded for full context, stronger relationships, and faster responses.

Smart Contact Management
Text the right people, faster with HelloTeams. Access contacts from Outlook, Entra ID, SharePoint, or your own imported lists—directly within Teams. No syncing required.

Group SMS Made Easy
Start a conversation with many—and keep everyone in the loop. Send SMS to multiple recipients and have replies shared instantly with the group.

Message Tracking & Archiving
Maintain a full log of inbound and outbound messages within Teams. Archive conversations easily to meet regulatory compliance and protect critical communications.
Flexible Sender Options—Your Numbers, Your Way
Choose how your SMS messages are sent and where replies go.
Shared Local Numbers
Free-to-use rotating numbers with replies sent to your Teams inbox.
Dedicated Virtual Numbers
Own your number for consistent two-way messaging.
Your Own Mobile Number
Use your mobile to send SMS and receive replies directly.
Alphanumeric Sender ID
Brand your messages with a custom name (no replies).
You can also SMS-enable your Teams Direct Routing or Operator Connect numbers.

Centralized Admin Control
Manage your SMS operations effortlessly from a single, intuitive portal.
- User-Friendly Interface: Navigate settings, assign numbers, and manage inboxes with ease.
- Flexible User Management: Add users manually or import in bulk via CSV.
- Comprehensive Oversight: Keep control over communications, compliance, and collaboration from one hub.
The HelloTeams Advantage with SMS
15-Minute Automated Deployment
Get up and running in 15 minutes—no coding or IT expertise required.
Seamless Integration & Migration
Easily port numbers and connect Teams via Direct Routing or Operator Connect.
Cost-Effective & Transparent Pricing
No setup fees, fully customizable plans, and a 14-day free trial—risk-free.
Enterprise-Grade Security & Reliability
Enjoy 99.99% uptime, global data centers, and built-in redundancy.
World-Class Support
24/7 expert support with personal onboarding and dedicated account managers.
Using HelloTeams To Build Mobile Teams
HelloTeams allowed Certainty Property to track calls, retain phone numbers, integrate calls with its main communication platform, discontinue paying for additional phones for staff, and dramatically decrease onboarding time.
Client Success

Simon Peisley
Director, Certainty Property
We were told: ‘12 weeks’ from probably the biggest communication provider in Australia, but, with HelloTeams, it took us around an hour and a half in full.
Frequently Asked Questions
No. Everything works directly inside Microsoft Teams—no separate downloads, no app switching.
Yes. Replies come directly into your Teams inbox. With shared inboxes, your team can collaborate on responses too.
In many cases, yes. You can SMS-enable Direct Routing or Operator Connect mobile numbers for SMS.
A personal inbox is for private, one-to-one SMS. A shared inbox routes messages to a Teams channel for team collaboration.
No. Inbound calling is available in the Essential and Professional plans. Outbound calling is available only in the Professional plan.
Yes. All inbound and outbound SMS are logged and can be archived for compliance and recordkeeping.
Set Up SMS for Teams in Just 15 Minutes
Start here. Our SMS experts will guide you through setup, pricing, and the fastest way to start messaging from Teams.



