Microsoft Teams Direct Routing

Go Live In 15 Minutes With HelloTeams Direct Routing

Switch from landline to direct-routed Teams Phone in just 15 minutes with HelloTeams.

Direct Routing | HelloTeams Global

Connecting Leading Companies Around The World

How HelloTeams can simplify your calling

15-Minute Setup

Start making calls with Teams Phone in less than 15 minutes – no coding and no engineers required.

Connect to Third-Party Systems

Easily integrate analogue devices and third-party systems with your Teams Phone environment.

Anywhere, Any Device

Make VoIP calls with Teams Phone from anywhere in the world, on any Teams-capable device.

Microsoft Teams Direct Routing

Flexible Calling, Simplified Setup

Operator Connect not the right fit for your organisation? 

Direct-routed Teams Phone with HelloTeams gives you the voice solution you need – without the hassle. 

HelloTeams’ no-code platform means you can start assigning numbers and make calls in under 15 minutes. 

And if you’ve got more complex needs, like interoperability with legacy infrastructure? 

We’ll help get you up and running with dedicated remote support – in a fraction of the time that leading telcos take.   

Direct Routing | HelloTeams Global
Direct Routing | HelloTeams Global

Direct Routing for Microsoft Teams

No Code, No Engineers, No Risk

Manual direct routing is expensive, time-consuming, and vulnerable to human error. 

HelloTeams’ automated platform eliminates those problems. 

A no-code interface means anyone on your team can set up Teams Phone in just 15 minutes – and, with no engineers involved, deployment costs just $0.   

Pricing That Matches Your Needs

Only pay for the calls you make with monthly, per-user pricing.
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  • Direct Routing | HelloTeams GlobalUK
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Additional Charges & Features


Additional Charges & Features


Additional Charges & Features


Additional Charges & Features


Additional Charges & Features

Team Of More Than 500 People?
Ask about our enterprise solutions.

Start Calling With HelloTeams

Here’s how to set up your free Teams Phone trial. 

Don’t have a Microsoft 365 account? Start a free one-month trial here. 

Create an Account

Select your country and create a free trial account.

Set Up MFA

Check the inbox of the email you provided and follow the prompts to set up multi-factor authentication.

Add a Service

Within the TCAP portal, add direct routing as a new service using your organisation’s Microsoft 365 account.


In HelloTeams, assign phone numbers to your existing Microsoft 365 users – they’re now ready to start making and taking calls with Teams.

Using HelloTeams To Build Mobile Teams

HelloTeams allowed Certainty Property to track calls, retain phone numbers, integrate calls with its main communication platform, discontinue paying for additional phones for staff, and dramatically decrease onboarding time.

Client Success

Direct Routing | HelloTeams Global
Simon Peisley

Director, Certainty Property

We were told: ‘12 weeks’ from probably the biggest communication provider in Australia, but, with HelloTeams, it took us around an hour and a half in full.​

Why HelloTeams

Maximise Your Teams Phone Experience

Deploy Automatically

HelloTeams uses built-in automation to seamlessly complete the Teams Phone deployment process in < 15 minutes.

Direct Routing | HelloTeams Global

Import Existing Phone Numbers

Allocate existing numbers to your 365 users or request number blocks of up to 10 new numbers.

Direct Routing | HelloTeams Global

Replicate Existing Features

Set up structures like call queues, auto-attendants, and hunt groups with a handful of clicks.

Direct Routing | HelloTeams Global

Integrate With Legacy Infrastructure

Talk to our team about easily integrating with legacy on-premises systems like PBX and analogue devices.

Direct Routing | HelloTeams Global

Operate Confidently

Microsoft Teams keeps your data safe with enterprise-grade security protocols – and HelloTeams uses AI-based error detection to deliver an average uptime of 99.99%.

Direct Routing | HelloTeams Global

No Code. No Engineers.15 Minutes.

Direct Routing | HelloTeams Global

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